Shipping policy

Last updated: October 3, 2023

1. Shipping Policy

a. Shipping Locations

We currently offer shipping from fulfillment centers to the following locations:

- Canada

- United Kingdom (UK)

- United States (US)

- Europe

- Australia

Please note that shipping may vary depending on your location and the specific fulfillment center used for your order.

b. Shipping Times

Orders are typically processed within 3 business days. Shipping times may vary depending on your location, the chosen fulfillment center, and the shipping method selected during checkout. Estimated shipping times will be provided during the checkout process.

c. Shipping Fees

Shipping fees are calculated based on your location, the chosen fulfillment center, and the selected shipping method. You will see the shipping costs before finalizing your order during the checkout process.

d. Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by using the provided tracking number.

e. International Shipping

For international orders, please be aware of potential customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient.

f. Shipping Address

Please ensure that you provide accurate and complete shipping information. We are not responsible for orders lost or delayed due to incorrect address details provided by the customer.

2. Payment Information

a. Payment Methods

We accept the following payment methods:

- Credit and Debit Cards (Visa, MasterCard, American Express)

- PayPal

b. Secure Payment

Your payment information is processed securely. We do not store your credit card details on our servers. Our payment processing partners adhere to industry-standard security practices to protect your financial information.

c. Order Confirmation

Upon successful payment, you will receive an order confirmation email with the details of your purchase. Please review this confirmation for accuracy and notify us immediately of any discrepancies.

d. Payment Issues

If you encounter any payment-related issues or have questions about your payment, please contact our customer support at hello@marmarso.com.

3. Contact Information

If you have any questions or require further assistance regarding shipping or payment information, please do not hesitate to contact our customer support at hello@marmarso.com.

At Marmarso.com, we aim to provide a transparent and convenient shopping experience for our customers across the globe. We appreciate your trust in us and are here to assist you with any shipping or payment inquiries.